Returns + Exchanges
At Tadpoles & Tiddlers we believe in the art-of-gifting. We strive to provide you with the highest quality items and an unparalleled shopping experience. We proudly stand behind our products and services as it is our passion to make your shopping time with us a enjoyable and seamless experience ensuring that you and your recipient are 100% satisfied.
RETURNS + EXCHANGES
For website orders please contact us by email at firstname.lastname@example.org your name, order number and item(s) your returning to obtain a return authorization (RA).
•Returns are accepted up to 15 days after delivery.
• We must have the item(s) in hand before a credit/refund will be issued.
• Item(s) must be returned in original condition with original tags attached.
• Item(s) must not be worn, washed or damaged.
• Applicable for in-store and online: sale items, personal hygiene, diapering and hair accessories are a final sale and non-returnable.
Upon receipt of the returned item(s) they will be inspected to insure all of the above criteria are met at which time a return authorization (RA) return label will be electronically sent to you via email and a full credit/refund for the item(s) will be issued minus the return shipping cost.
PLEASE NOTE: We must have item(s) in hand before a credit/refund will be issued. Shipping (unless our error), handling charges and sales tax are non-refundable. Tadpoles & Tiddlers is not responsible for lost or damaged items in transit.